 What
is the turn around time to design a web site? |
We have quick turn around time on our site designs. Our clients
are our top priority, and do our best to meet their needs.
The development time of your project varies on the type of
package you order. Once PointAccess has the information necessary,
the development of your site will reflect the following time
frames:
| Plan
Type |
Development
Time: |
| Premiere |
2-3 weeks |
| Select |
2-3 weeks |
| e-Shop |
2-3 weeks |
Note: Client must provide items necessary such as content/text
and provide feedback to designer in appropriate time to avoid
delays of projects.
| What
do you need to get started? |
Once you decide which plan is right for you and have signed-up
for our services, our project manager will provide you with
a design form. This will allow us to understand your unique
needs. Depending on your business type and establishment,
we may require a copy of your logo, and your final text/content
for your web pages in requested format
When project begins we will direct you to a link which will
clarify formats of content we will need from you to develop
your site.
| How
much does it cost? |
PointAccess provides the highest quality web design solutions
at the most competitive rates. No one else offers the same
degree of customization at such low rates that includes everything
from your domain registration, to complete site design and
even hosting and support of your online presence.
Most of the plans fit the needs of most clients, however
we do offer additional services and features that may be of
interest to your business. If our plans
do not meet your needs, we can customize a plan to your specification.
Click here to get a quote
for your custom site.
| Can
I provide my own images? |
Yes. We want to to develop site that is
individualized for your unique needs.
You have the freedom of providing your own graphics, and
imagery. This can be images of your product(s), your logo
or identity, and even an image of yourself, office and staff.
However, if you are not satisfied with the images that you
have we have a library of thousand of images we can use to
customize your site.
Note: We always recommend you to provide some of the imagery
so we can further customize site to your special need.
| Do
I need anything else for my web site? |
From domain name registration to complete design of your
site, hosting and support our plans provide you with everything
you need to take your web site live.
| Can
I make changes to my web site? |
Yes. We provide a number of maintenance
plans to assist you with site updates.
We also provide content management solutions (Where we install
a software with your site, allowing you to make your own updates
to your web pages.)
| Can
I sell my products online? |
Yes. Whether you want to sell one product
or thousands, we have the proper solution for you. With our
highly rated shopping cart software you can sell and maintain
your online store with an unlimited number of products through
a custom control panel where you can manage all aspects of
your e-commerce site.
We can even connect your shopping cart with a payment gateway
for direct deposits to your bank account. We take
care of the technical issues, and all you do is sell!
| Do
you provide other Services? |
Our main services are Web Design and Hosting. We do provide
additional services and can integrate other features to your
web site. Here are some additional features that can be integrated
within your web site:
Interactive and graphical features:
- Logo Design
- Flash Intros and demos
- Flash sites
Dynamic Content:
- User Chat and Chat rooms
- Message boards
- Password protection (ex. member sections)
- Online catalogs
- e-commerce and merchant accounts
- Dynamic forms
Targeted Marketing:
- Banner Design (static and interactive)
- Targeted search engine placement
If you need a quote for services additional to web design
plans we provide, please email us at sales@pointaccess.net.
| Do
you do web site redesigns? |
Yes. In fact today over 50% of web site
designed by PointAccess are web site redesigns.
Today most small business web sites are outdated and/or poorly
designed. Businesses have come to the realization that a web
presence must effectively portray their specific business
needs to create and generate a positive response.
Every redesign project begins from a blank canvas where your
new site is built from the ground-up to meet your specific
business needs. When we redesign a web site we evaluate your
business needs and develop a presence that will better meet
your demands.
| Can
I speak with someone while you are designing my web site? |
Once you sign-up for your services and through out your web
site design you will be in touch with one of the lead web
designers so we can make sure your site is designed to suit
your needs.
In most cases a client will be in touch with the assigned
designer through emails, and via phone if required. We are
open to your suggestions and enjoy working with you to build
you a custom web site tailored to your needs.
| What
is Web Hosting? |
Your hosting account is the location of your web site files,
emails and other useful hosting features such as FTP, Domain
Name and other features can be administered.
A web site cannot reside on the internet without a hosting
plan. We provide complete site hosting with every web design
package.
| Do
your web design packages include a complete web hosting
package? |
Yes. All our web design packages include
a complete web design and hosting package which will help
you administer your web site, emails and many other features
automatically.
| What
is your uptime guarantee for our web sites? |
PointAccess will provide you with a 99.9% uptime guarantee
so you can rest assured your web site and emails will be up
all the time.
| Do
I get emails, domain name and other useful features with
your web design packages? |
Absolutely. you will receive your own domain
name, emails unique to your domain name, fully automated control
panel to manage your web site functions, site statistics and
much more with each of our plans.
| Can
I track my site statistics with your web design packages? |
All plans provide you the ability to track all your web site
statistics through your fully automated control panel which
is included with your web design hosting package when you
sign up for our services.
We also provide an advanced site statistics tool (Urchin Stats)
with our Professional and
E-commerce plans.
You can get started by clicking Here.
| What
type of support and technical support do you provide? |
PointAccess will provide you with 24/7 Email Support services
for all web hosting and web design issues.
| Has
PointAccess received any web design awards? |
PointAccess is a division of HindSite Interactive, Inc. which has received a number of design awards including
2004-2005 Design Firms Award, Perfectory Award, Plastic Pilot
Award and Golden Web Award.
You can view our awards by going to this link.
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